Privacy statement

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At VividWave, we prioritize the privacy and security of our users' personal information. This Privacy Statement outlines how we collect, use, disclose, and protect the information provided to us by users of our website, products, and services.

1. Information We Collect:

We may collect the following types of information from users:

• Personal Information: This includes but is not limited to names, addresses, email addresses, phone numbers, and payment information.
• Usage Information: We may collect information about how users interact with our website, products, and services, including browsing activity, feature usage, and preferences.
• Device Information: We may collect information about the devices used to access our services, such as device type, operating system, and browser type.
• Communication Information: We may collect information related to user communications with us, such as support inquiries or feedback provided.

2. How We Use User Information:

We use the information collected from users for the following purposes:

• To provide and improve our website, products, and services.
• To personalize the user experience and tailor our offerings to their preferences.
• To communicate with users regarding their accounts, transactions, inquiries, and updates about our products and services.
• To analyze usage trends and improve the performance, usability, and effectiveness of our website, products, and services.
• To detect and prevent fraudulent activities, security breaches, and abuse of our systems.
• To comply with legal obligations and enforce our policies.

3. Information Sharing and Disclosure:

We do not sell, rent, or trade user personal information to third parties for marketing purposes. However, we may share user information in the following circumstances:

• With trusted service providers who assist us in operating our business and providing services to our users, subject to confidentiality agreements.
• With third-party partners for specific purposes, such as processing payments, delivering products, or conducting analytics.
• When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security:

We employ industry-standard security measures to protect the confidentiality and integrity of user information. This includes encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention:

We retain user information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. When user information is no longer needed, we securely dispose of it.

6. Your Rights and Choices:

Users have the right to access, correct, or delete their personal information held by VividWave. They may also choose to opt-out of certain communications or data processing activities. To exercise these rights or for any inquiries regarding this Privacy Statement, users can contact us using the information provided below.

7. Updates to this Statement:

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the updated statement on our website or by other means.

8. Contact Us:

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

VividWave

Phone: 669-328-9676

Email: PRO@vividwavpm.com

Leave a message at our Contact Us link above.

January 1, 2024

By using our website, products, and services, you agree to the terms of this Privacy Statement.